GENERAL USE
1. How do I access and begin using the Order Form?
Access the form via the Hanger Fabrication Network Website. Order Forms are located at the
top right corner of the landing page. Order Forms are organized under three categories:
Orthotic, Prosthetic, and Spinal.
Click on the appropriate category and look for the form you need marked with the “NEW” tag.
This will automatically open the new Order Form in a new browser tab, where you can begin
filling out your request.
2. What should I expect before I start filling out the Order Form?
Once redirected to the order form, you can begin entering order information. Each form contains
structured sections with required fields (marked by a red asterisk *), built in guidance, and
logical progression to support accurate submission. Be sure to have any necessary clinical
measurement or cast scan documentation ready before starting.
To complement this process, we have created Orthometry Sheet “scratch pads” located on
the Order Forms page for each order form, to help you capture patient measurements during
visits. The Orthometry sheet can be used as a reference when completing the digital order form.
3. How do I complete the form and submit the form?
After filling out the required fields, click the 
button. Upon completion of the form,
click
to verify your entries. Confirm order specifications details on form then
click the 
button to complete your order submission.
4. How do I submit Digital vs Physical cast order?
HFN accepts both digital scans and physical cast impressions. To ensure accurate and timely
processing, please follow the instructions based on your method of submission.
Submitting a Physical Cast:
• Complete and submit the online order form
• Download and print the order form PDF
• Ship cast impression and printed PDF order form to fabrication team
Submitting a Digital Scan:
• Upload your cast scan with your order using the file upload box in the order form
• Complete and submit the online order form
• Download the order form after submission for your records. No further action is needed.
5. Is the form compatible with all browsers and devices?
Yes. This form is compatible with all browsers and Internet-enabled devices, including desktops,
laptops, and smartphones.
6. How long does it take to complete the Order Form?
Once familiar with the layout of the form, it takes about 5-8 minutes to complete the order form.
7. Can I save my progress and return to complete the order later?
Yes. You will need to create a ONE TIME account to use this feature (HIPAA requirement). After creating this ONE TIME account, you can use the Save feature on any online form.
• You can save your progress on any page of the form by clicking on the Save button at the bottom of the page.
• You will be prompted to Sign up using your email address. (This is only required ONCE)
• Provide your name, email and create a password. You will get an email asking you to verify your account. (This is only required ONCE)
• Anytime you Save your progress on a form, you will receive an email with a link to continue your progress:
NOTE: You can only save one in progress submission at a time.
8. Can I still access the legacy PDF form?
Yes. During the transition period, a link to the legacy PDF form is available at the top of the form
on the first page of the new Order Form.